Terms & Conditions

1. About Go2Epoxy

Go2Epoxy provides epoxy flooring, concrete coating, surface preparation, and related flooring services in Vancouver, BC and surrounding service areas.

These Terms & Conditions apply only to the use of our website, quote forms, and general online communications.

They do not replace the separate project quote, invoice, contract, scope of work, payment terms, warranty terms, or cancellation terms that may apply to an actual flooring project.

Before any project work begins, Go2Epoxy may provide a separate written quote, invoice, contract, or scope of work for review and approval. The project-specific document will control the details of that job, including pricing, scope, payment schedule, project timeline, warranty terms, and cancellation terms.

2. Website Use

You agree to use this website only for lawful purposes. You may not use the website to:

• Submit false or misleading information
• Interfere with the website's security or functionality
• Copy, scrape, reproduce, or misuse website content
• Attempt to access private systems, forms, or data without permission

We may update, change, suspend, or remove any part of the website at any time.

3. Quote Requests

When you submit a quote request, you agree that the information you provide is accurate to the best of your knowledge.

Submitting a form does not create a contractor-client relationship, guarantee service availability, reserve a project date, or guarantee a final price.

Any prices, estimates, or project timelines provided through the website, by phone, by text, by email, or in person are preliminary unless confirmed in a written quote, invoice, contract, or scope of work.

4. Estimates, Pricing, and Project Scope

Project pricing may depend on factors such as:

• Project size
• Surface condition
• Prep work required
• Moisture issues
• Coating system selected
• Materials required
• Site access
• Repairs, cracks, leveling, or unexpected substrate conditions
• Any changes requested by the customer

Go2Epoxy reserves the right to revise an estimate if the actual project conditions differ from the information provided before inspection or if additional work is requested.

The final scope, price, payment terms, project timeline, and any warranty details should be confirmed in a written quote, invoice, contract, or scope of work.

5. Deposits, Payments, and Cancellations

Any deposit, payment schedule, refund, cancellation, or rescheduling policy will be stated in the applicable written quote, invoice, contract, or scope of work.

If a customer has cancellation rights under applicable law, those rights will apply regardless of anything written on this website.

6. Scheduling and Site Conditions

Project dates and timelines are estimates unless stated otherwise in a written agreement.

Scheduling may be affected by weather, material availability, customer delays, site access, surface condition, moisture issues, curing times, or other conditions outside of Go2Epoxy's control.

Customers are responsible for providing reasonable access to the project area and ensuring the area is ready for work unless otherwise agreed in writing.

7. Customer Responsibilities

Customers are responsible for providing accurate project information and making Go2Epoxy aware of any known site issues, including but not limited to moisture problems, previous coatings, structural concerns, drainage issues, cracks, leaks, or prior repair work.

Customers are also responsible for removing personal items, vehicles, stored goods, or other obstructions from the work area unless otherwise agreed in writing.

8. Website Content

The content on this website is provided for general information only. We try to keep information accurate and up to date, but we do not guarantee that all website content is complete, current, or error-free.

Photos, descriptions, project examples, and service explanations are for general reference only. Actual results may vary depending on the surface, materials, project conditions, and selected finish.

9. No Professional Guarantee From Website Content

Nothing on this website guarantees a specific result, finish, timeline, price, or project outcome. Any project-specific details must be confirmed in a written quote, invoice, contract, or scope of work.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, layouts, service descriptions, and branding, is owned by or licensed to Go2Epoxy unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without written permission.

11. Third-Party Links

This website may contain links to third-party websites or services. Go2Epoxy is not responsible for the content, privacy practices, policies, or actions of third-party websites.

12. Communications

By submitting a form or contacting us, you agree that Go2Epoxy may contact you by phone, text message, or email regarding your inquiry, quote request, appointment, or project.

Marketing messages will only be sent where permitted by law or where you have provided consent. You may opt out of text messages by replying STOP. Message and data rates may apply.

13. Limitation of Liability

To the maximum extent permitted by law, Go2Epoxy is not responsible for any loss, damage, or claim arising from your use of this website, your inability to access the website, or your reliance on general information provided on the website.

Nothing in these Terms & Conditions limits any rights you may have under applicable consumer protection laws.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page with an updated "Last Updated" date.

16. Governing Law

These Terms & Conditions are governed by the laws of British Columbia and the applicable laws of Canada.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us: